Major Credit Cards: Visa, MasterCard and American Express
Once your credit card has been authorized, your charges will be processed immediately. Monthly membership fees are prepaid on the anniversary month and day of the original purchase date for service starting on the following month. Recurring charges will include monthly membership and any other authorized charges - and automatically charged to the credit card information entered.
Once your credit card has been authorized, your order will automatically process and you will see a screen that shows your order as having been successfully processed. You will also receive an email confirming your order.
If you cancel your membership after purchasing access to the site, your access will terminate at the end of your current month's billing period and your monthly billing will stop. All charges and fees are non-refundable.
No, we have made this an automated process, so you don't have to worry about making a new payment each month.
Log into your "My Account & Settings" page at and click "Membership Info"; then click "Cancel My Account".
Simply log into your "My Account & Settings" page and click on "Billing Info".
Yes. You can upgrade your monthly membership to an annual membership during course 1 and 2. During this time, if you upgrade you only have to pay the difference in amount for the cost of an annual membership i.e. what you have paid to date will go towards the original annual membership price.
Yes - simply sign up and create a username and password for your recipient. Then pass them the login credentials. (Official TCU Gift Cards are currently in production and will be available in the coming future)
There are on average 18 lessons per course and lessons range from as short as 5 minutes to as long as 30 minutes depending on the subject matter.
You can watch and review the videos as many times as you like while you are a paying member. The videos can be streamed on-demand wherever you have an internet connection. The videos are not downloadable due to copy protection and piracy issues.
No, it is not available on DVD.
Recipes associated with each lesson, and course overviews are conveniently located in tabs below the video player in each lesson. You can also print out these materials if you wish to.
Most lessons have a recipe associated with it that is used to teach the lesson. The ingredient list of the recipe can be used as a shopping list for each lesson so you can practice what is being taught and even follow along and cook with the instructor.
As an annual user yes you can. A monthly user is required to do it in order to unlock each subsequent course.
If you click on each of the course panels you will see a detailed list of the lessons associated with that course. Many of the recipes you will learn in each course are listed there too.
No - it is not officially accredited. It is an independent culinary program designed by professional chefs and taught by former contestants of the reality cooking show Top Chef.
Yes - you will be tested at the end of each course to monitor your progress and track how well you are doing. Your scores will be given to you and recorded in reports.
Yes - you will get a personal "Certificate of Completion" representing that you have successfully completed the program and are "Top Chef Certified."
You can still watch the lessons and take notes, print out he recipes and practice what you have learnt in your kitchen. A computer in the kitchen is great, but not mandatory.
As a monthly user you get access to Course 1. After a month, you get access to the next course and so on. You will continue to have access to your previous courses so you can review them as often as you like.
You have the option to 'Fast-Forward' if you finish the course before the month is up. This will immediately unlock the next course and your monthly billing cycle will be adjusted accordingly.
As an annual user, you have immediate access to the complete program. You can review the videos as often as you like and in whatever order you desire.
Yes. We will be continuing to develop and add more content as the program grows and evolves.
Log into www.TopChefUniversity.com. Navigate to 'My Dashboard' and under the 'My Account' tab, click on My Profile. Enter in your username and password and click on 'Update.'
Navigate to 'My Dashboard', under the 'My Account' tab click on 'Purchase Summary.' You will either be a 'monthly' member (recurring monthly charge) or and 'annual' member (fixed charge, no recurring monthly cost).
Navigate to 'My Dashboard', under the 'My Account' tab click on 'Purchase Summary.' Click the link that syas "Click Here to Cancel" under your purchase summary information. Enter in the details as to why you are canceling then click 'Cancel My Account.'
Navigate to 'My Dashboard', under the 'My Account' tab click on 'Billing Info.' To update your billing information click on the 'Click Here to Update.' Check the 'Update Credit Card Information' box to update your credit card information.
Navigate to 'My Dashboard,' under the 'Upgrade' tab, select 'Full Upgrade' (remember you can only upgrade to annual if you are in your first 2 months of membership). Aslo, if you do upgrade you only pay the difference in amount so what you have already paid goes towards the annual cost, thus you still get the discounted price of the annual subscription.
As a 'monthly' user you have access to one course per month before another is automatically unlocked. If you want to move ahead faster you can 'fast forward' to unlock the next course. Navigate to 'My Dashboard,' under the 'Upgrade' tab, select 'Fast Forward.' This unlocks the next course and updates your monthly billing cycle so you get billed straight away. You are not charged extra, your cycle is simply changed.
Navigate to 'My Dashboard.' Under your 'My Progress' bar, click on 'Switch to Carla/Kevin' to switch your host.
On the 'My Dashboard page, under current training you will see the last lesson viewed and your next lesson. Next lesson shows what lesson you should take next if you take all the courses in order. You can simply click on the box to go straight to the lesson.
Upon 100% completion of all courses and tests, a link to a personalized certificate will appear in the current training section of 'My Dashboard.' You can print this certificate for your personal use.
